Responsibilities:

• Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions.
• Highly technical problem solver who understands system architecture, hardware and software interaction.
• Should possess basic HW debug skills.
• Cooperate with product HW and SW engineers during product development.
• Manage and leads during investigation and resolution of problems in the field.
• Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues.
• Develop and review systems solutions, technical bid responses and presentations.
• Work cross-department to ensure customer satisfaction and timely resolution of issues
• Ability to present the corporate brand, product messaging and solutions to customers.
• Visit on-site facilities and operations to enable solution integration and issue resolution.
• Some travel required (up to 25%)

Qualifications:

• MS in Electrical/Computer Science/Computer Engineering
• GPA > 3.0
• Applicable internship experience
• Ability to maintain technical expertise/competence with the ever-changing technology
• Ability to read, understand and review schematics and provide design recommendations is highly desired
• Strong oral and written communication skills
• Strong presentation skills
• Willingness to engage with customers in both pre-sales and post-sales support
• Well organized and good at time management
• Enthusiastic, creative and desire to learn about business and technical topics
• Ability to multi-task and work in a fast-paced environment
• Team player, and willing to help where needed within scope of the role
• Strong problem-solving skills, self-motivated and self-driven
• Willing to learn new processes and tools
• Willing to travel (majority domestic) and at times with little notice

Base Salary Range:  From $60,000 to $80,000 per Year